Receptionist

Wellcare MD; Redding (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

Paid Sick Time

401(k) with company match

Job summary

Wellcare MD is a patient-centered, direct-pay medical practice seeking a friendly front office/clinical support teammate for part-time hours. You will welcome patients, triage calls, schedule visits, and assist clinicians, contributing to a compassionate patient experience.

Ideal candidates bring 2–3 years of healthcare front office exposure, strong communication skills, and a can-do, team-oriented attitude. Remote work isn’t offered; the role focuses on in-person patient interactions.

Qualifications

• Front desk experience in a healthcare setting is desirable.
• Strong customer service and organizational skills are essential.
• Familiarity with EMR systems is a plus.

Responsibilities

• Greet patients and visitors with warmth and professionalism.
• Answer and triage incoming phone calls.
• Schedule appointments and coordinate follow-ups.
• Communicate appointment details and services to patients.
• Resolve concerns with empathy and professionalism.
• Gather and verify patient information; assist with insurance verification.

Skills

Front desk comms

Customer service

HIPAA compliance

EMR experience

Multitasking

Teamwork

Education

High School Diploma or equivalent

Postsecondary nondegree award preferred

Medical Assistant Certification preferred

Tools

EMR software

Microsoft Office

Job description

Description

Join a Practice Where Patients Come First

20-30 hours/week depending on right candidates availability

Wellcare MD is a patient-centered direct-pay medical practice that gives physicians the time they need to truly care for their patients. Our approach allows us to focus on personalized care, meaningful relationships, and helping patients achieve their best possible health.

We're looking for a compassionate, organized, and service-oriented team member to join our growing practice. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative environment. You'll serve as both the welcoming face of our front office and a clinical support partner to our physician.

At Wellcare MD, everyone contributes to creating an exceptional patient experience. If you're someone who enjoys helping others, values teamwork, and takes pride in providing outstanding service, we'd love to meet you.

Why Join Wellcare MD?

• Competitive pay
• Medical, Dental, Vision, and Life Insurance
• Paid Vacation and Sick Time
• 401(k) with generous company match
• Supportive, team-oriented work environment
• Opportunity to build meaningful relationships with patients
• Work where quality of care is valued over patient volume

What You'll Do

Create an Exceptional Patient Experience

• Welcome patients and visitors with warmth and professionalism
• Answer and triage incoming phone calls
• Schedule appointments and coordinate follow-up visits
• Communicate effectively with patients regarding appointments, services, and questions
• Resolve concerns with empathy and professionalism

Patient Registration & Administrative Support

• Gather and verify patient information accurately
• Complete insurance verification and related documentation
• Maintain accurate patient records within the EMR
• Coordinate communication with referring or ordering providers as needed
• Support office operations and assist team members as needed

Clinical Support

• Escort patients to exam rooms and prepare them for visits
• Obtain vital signs, including blood pressure
• Assist the physician with minor procedures as needed
• Maintain patient privacy and confidentiality at all times

Maintain an Organized, Professional Environment

• Prepare and stock exam rooms and office supplies
• Ensure patient and common areas remain clean and welcoming
• Sterilize and sanitize instruments according to office procedures
• Organize patient forms, files, and office materials

Teamwork & Compliance

• Follow office policies and procedures
• Maintain HIPAA compliance and patient confidentiality
• Collaborate with coworkers to ensure smooth daily operations
• Perform other duties that support excellent patient care

What We're Looking For

• Positive, patient-focused attitude
• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Comfortable working in both administrative and clinical capacities
• Experience in a medical office preferred
• Medical Assistant experience or training preferred
• Familiarity with electronic medical records (EMR) systems a plus

Make a Difference Every Day

At Wellcare MD, you'll be more than a receptionist or medical assistant. You'll be an important part of a team that is dedicated to providing personalized, high-quality care and creating a positive experience for every patient who walks through our doors.

Requirements

Experience

• 2-3 years experience front office experience in a health care setting

Education

• High School Diploma or equivalent
• Postsecondary nondegree award preferred

Licensure

• Medical Assistant Certification preferred

Special Skills

• Excellent verbal and written communication skills.
• Knowledge of Microsoft products (Word, Excel, Outlook), Adobe and EMR software.
• Exceptional multitasking and organizational skills
• Able to work effectively with minimal supervision
• Physically able to work seated in front of a computer for long hours at a time