Receptionist

Owens

Redding (CA)

On-site

USD 26,000 - 38,000

Part time

2 days ago
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Benefits offered by this job

Medical, Dental, Vision, and Life保险
Paid Vacation and Sick Time
401(k) with generous company match
Supportive, team-oriented work环境

Job summary

Wellcare MD in California is seeking a compassionate, organized team member to join our patient-centered practice as a receptionist and clinical support partner. This part-time role blends front desk duties with clinical support to help physicians deliver personalized care.

The ideal candidate will handle greeting patients, scheduling, insurance verification, EMR data entry, and basic procedures while maintaining HIPAA privacy and professional standards in a collaborative, team-oriented

Qualifications

  • 2-3 years of front office experience in a healthcare setting
  • High School Diploma or equivalent is required
  • Postsecondary nondegree award preferred
  • Medical Assistant Certification preferred
  • Excellent verbal and written communication skills
  • Familiarity with EMR systems and MS Office is a plus

Responsibilities

  • Welcome patients and visitors with warmth and professionalism
  • Answer and triage incoming phone calls
  • Schedule appointments and coordinate follow-up visits
  • Communicate effectively with patients regarding appointments, services, and questions
  • Resolve concerns with empathy and professionalism
  • Gather and verify patient information
  • Complete insurance verification and related documentation
  • Maintain accurate patient records within the EMR
  • Coordinate communication with referring or ordering providers
  • Escort patients to exam rooms and prepare them for visits
  • Obtain vital signs and assist the physician with minor procedures
  • Maintain HIPAA compliance and patient confidentiality
  • Prepare and stock exam rooms and office supplies
  • Ensure patient and common areas remain clean and welcoming
  • Follow office policies and procedures
  • Collaborate with coworkers to ensure smooth daily operations

Skills

Verbal communication
Written communication
Multitasking
Organization
Minimal supervision
Physical stamina
Patient service orientation

Education

High School Diploma or equivalent
Postsecondary nondegree award
Medical Assistant Certification preferred

Tools

MS Office (Word, Excel, Outlook)
EMR software
Adobe

Job description

Description

Join a Practice Where Patients Come First

20-30 hours/week depending on right candidates availability

Wellcare MD is a patient-centered direct-pay medical practice that gives physicians the time they need to truly care for their patients. Our approach allows us to focus on personalized care, meaningful relationships, and helping patients achieve their best possible health.

We're looking for a compassionate, organized, and service-oriented team member to join our growing practice. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative environment. You'll serve as both the welcoming face of our front office and a clinical support partner to our physician.

At Wellcare MD, everyone contributes to creating an exceptional patient experience. If you're someone who enjoys helping others, values teamwork, and takes pride in providing outstanding service, we'd love to meet you.

Why Join Wellcare MD?
  • Competitive pay
  • Medical, Dental, Vision, and Life Insurance
  • Paid Vacation and Sick Time
  • 401(k) with generous company match
  • Supportive, team-oriented work environment
  • Opportunity to build meaningful relationships with patients
  • Work where quality of care is valued over patient volume
What You'll Do
Create an Exceptional Patient Experience
  • Welcome patients and visitors with warmth and professionalism
  • Answer and triage incoming phone calls
  • Schedule appointments and coordinate follow-up visits
  • Communicate effectively with patients regarding appointments, services, and questions
  • Resolve concerns with empathy and professionalism
Patient Registration & Administrative Support
  • Gather and verify patient information accurately
  • Complete insurance verification and related documentation
  • Maintain accurate patient records within the EMR
  • Coordinate communication with referring or ordering providers as needed
  • Support office operations and assist team members as needed
Clinical Support
  • Escort patients to exam rooms and prepare them for visits
  • Obtain vital signs, including blood pressure
  • Assist the physician with minor procedures as needed
  • Maintain patient privacy and confidentiality at all times
Maintain an Organized, Professional Environment
  • Prepare and stock exam rooms and office supplies
  • Ensure patient and common areas remain clean and welcoming
  • Sterilize and sanitize instruments according to office procedures
  • Organize patient forms, files, and office materials
Teamwork & Compliance
  • Follow office policies and procedures
  • Maintain HIPAA compliance and patient confidentiality
  • Collaborate with coworkers to ensure smooth daily operations
  • Perform other duties that support excellent patient care
What We're Looking For
  • Positive, patient-focused attitude
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a busy environment
  • Comfortable working in both administrative and clinical capacities
  • Experience in a medical office preferred
  • Medical Assistant experience or training preferred
  • Familiarity with electronic medical records (EMR) systems a plus
Make a Difference Every Day

At Wellcare MD, you'll be more than a receptionist or medical assistant. You'll be an important part of a team that is dedicated to providing personalized, high-quality care and creating a positive experience for every patient who walks through our doors.

Requirements
Experience
  • 2-3 years experience front office experience in a health care setting
Education
  • High School Diploma or equivalent
  • Postsecondary nondegree award preferred
Licensure
  • Medical Assistant Certification preferred
Special Skills
  • Excellent verbal and written communication skills.
  • Knowledge of Microsoft products (Word, Excel, Outlook), Adobe and EMR software.
  • Exceptional multitasking and organizational skills
  • Able to work effectively with minimal supervision
  • Physically able to work seated in front of a computer for long hours at a time
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