Compassionate Front Desk Associate — Part Time

The Ensign Group; Tomball (TX); Hybrid; USD 19,000 - 25,000; Part time

Job summary

Willow Creek Lodge is seeking a part-time receptionist to support daily clerical tasks and front-desk operations. You will manage phone calls, welcome visitors, and route inquiries while ensuring privacy and safety standards are followed.

In this role, you’ll perform light administrative duties, handle mail and copying tasks, and assist staff as needed. The position emphasizes courtesy, reliability, and adherence to facility policies in a calm, resident-centered environment.

Qualifications

• Must read, write, speak and understand English.
• Excellent front-desk communication and interpersonal skills.
• Ability to follow policies and procedures and maintain compliance.

Responsibilities

• Answer telephone and route calls to appropriate person or department.
• Greet and screen visitors; direct them to offices or resident rooms.
• Assist with administrative duties such as typing, filing and mailing.
• Operate paging/telephone systems and basic office equipment.
• Maintain visitor logs, issue badges and monitor facility access.

Skills

Communication

English

Education

High school diploma

Job description

Willow Creek Lodge is seeking a part-time receptionist to support daily clerical tasks and front-desk operations. You will manage phone calls, welcome visitors, and route inquiries while ensuring privacy and safety standards are followed.

In this role, you’ll perform light administrative duties, handle mail and copying tasks, and assist staff as needed. The position emphasizes courtesy, reliability, and adherence to facility policies in a calm, resident-centered environment.