Front Desk Concierge — Compassionate Resident Support

Spectrum Retirement Communities, LLC.; South Elgin (IL); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

PerkSpot discounts

Job summary

Spectrum Retirement Communities, LLC. is seeking a friendly and professional Part-Time Front Desk Associate to support the front desk operations. You will warmly greet visitors, answer and route calls, and respond to questions from residents and family members during a 1–7pm Sunday and Monday shift.

The role requires strong organizational and communication skills, the ability to multitask, and a willingness to provide exceptional service in a healthcare-adjacent community setting.

Qualifications

• High School diploma or equivalent required.
• Experience in an office environment, answering phones, or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical with residents, families, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone etiquette

Communication

Organizational skills

Multitasking

Education

High School diploma or equivalent

Tools

Phone system

Microsoft Office

Job description

Spectrum Retirement Communities, LLC. is seeking a friendly and professional Part-Time Front Desk Associate to support the front desk operations. You will warmly greet visitors, answer and route calls, and respond to questions from residents and family members during a 1–7pm Sunday and Monday shift.

The role requires strong organizational and communication skills, the ability to multitask, and a willingness to provide exceptional service in a healthcare-adjacent community setting.