Compassionate Field Ops & Admin Support

sci; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Health Savings Account with CompanyA

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismem

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

SCI is seeking an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities. You will greet the public and relay information on services with empathy and a commitment to exceed client expectations.

Responsibilities include preparing death certificates, processing permits, handling payments and contracts, coordinating memorials, and assisting with obituaries and payroll as needed, all while maintaining confidentiality.

Qualifications

• 1-2 years of experience in an office clerical or customer service capacity.
• Experience working in a customer-focused and fast-paced professional environment.
• Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines.
• MS Office Suite experience preferred.
• Basic mathematics skills required.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents
• Completes required permits and or certificates
• Prepares and processes Veteran's Paperwork
• Prepares marker monument placement paperwork
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
• Prepares and distributes daily schedules, reports, and documents
• Receives and processes payments and contracts
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
• Orders office supplies
• Oversees the processing of installation orders to grounds and maintenance departments
• Processes accounts payable transactions
• Assists with the preparation of obituaries
• Assists Location Management, Sales, Family Service Counselors and payroll as needed
• Acts as backup to Receptionist
• Greets family members and friends
• Communicates client family's needs promptly and accurately to the appropriate staff member
• Conveys a sense of concern and empathy with client family members at all times
• Responds to customer inquiries via telephone, internet and in person
• Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Skills

Office equipment knowledge

MS Office Suite

Basic mathematics

Verbal and written communication

Organizational skills

Compassion and integrity

Confidentiality

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

SCI is seeking an administrative assistant to provide clerical support to a funeral home, cemetery, crematory, or combination of facilities. You will greet the public and relay information on services with empathy and a commitment to exceed client expectations.

Responsibilities include preparing death certificates, processing permits, handling payments and contracts, coordinating memorials, and assisting with obituaries and payroll as needed, all while maintaining confidentiality.