Compassionate Funeral Home Admin & Operations Support

sci; Beverly Hills (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

sci provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with the goal to meet and exceed customer expectations.

The role involves preparing death certificates and related documents, coordinating permits, processing payments and contracts, and assisting with obituary preparation.

Qualifications

• High School or equivalent required.
• 1–2 years of office clerical or customer service experience.
• Experience in a customer-focused, fast-paced professional environment.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and demonstrate compassion.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and certificates.
• Receives and processes payments and contracts.
• Greets family members and informs staff of needs.
• Responds to inquiries via telephone, in person or online.
• Maintains professional relationships with staff and external parties.

Skills

MS Office Suite

Verbal and written communication

Organizational skills

Confidentiality

Compassion and integrity

Education

High School or equivalent

Tools

Office equipment

Job description

sci provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with the goal to meet and exceed customer expectations.

The role involves preparing death certificates and related documents, coordinating permits, processing payments and contracts, and assisting with obituary preparation.