Compassionate Funeral Services & Operations Assistant

sci; Warren (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

SCI is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will meet the public, share information on funeral and cremation topics, answer phones politely, and assist during services and ceremonies as requested by management.

Responsibilities include coordinating service details, assisting with visitations, and ensuring smooth office operations. A high school diploma and valid driver’s license are required; prior client-facing

Qualifications

• Customer service experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.
• Valid state driver's license with an acceptable driving record.

Responsibilities

• Prepare for services: floral arrangements, chairs, caskets, urns, photos and keepsakes; ensure proper care and storage.
• Prepare documents related to services and cremations as directed by management.
• Assist with preparation of remains and operation of crematory as permitted by law and company policy.
• Perform office duties: answering phones, fax, computer, multiline phone system, debit card machine, typewriter, postage meter, scale and stereo/video system.
• Run errands for floral delivery and supplies.
• Serve as an usher and assist with transportation and parking as needed.
• Drive funeral home vehicles for services and family pickup.
• Ensure refreshments are available where allowed by law.
• Assist with visitations, memorials, and funeral services including setup and dressing/casketing.
• Greet and assist client families entering the office; accommodate family needs during services/visits.
• Maintain vehicle cleanliness as needed.

Skills

Customer service

Communication

Team player

Compassion

Education

High school diploma or equivalent

Tools

MS Office

Databases

Phone systems

Job description

SCI is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will meet the public, share information on funeral and cremation topics, answer phones politely, and assist during services and ceremonies as requested by management.

Responsibilities include coordinating service details, assisting with visitations, and ensuring smooth office operations. A high school diploma and valid driver’s license are required; prior client-facing