Compassionate Funeral Home Admin & Operations Support

sci; Victorville (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) retirement plan with company-m

Sick leave

Short-Term Disability

Long-Term Disability

Life Insurance

Dependent Life Insurance

Employee Assistance Program

Job summary

SCI is seeking an administrative assistant to provide clerical support across funeral home, cemetery, and related facilities in Victorville, CA. You will greet the public and relay information on services with care and professionalism.

Responsibilities include preparing certificates and memorial paperwork, processing payments, coordinating orders, and assisting with obituaries and payroll as needed. A high level of compassion and integrity is essential.

Qualifications

• Education: High School or equivalent.
• Experience: 1 - 2 years in an office clerical or customer service capacity.
• Experience: customer-focused and fast-paced environment.
• MS Office Suite experience preferred.
• Basic mathematics skills.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran's Paperwork.
• Prepares marker monument placement paperwork.
• Ensures documentation complies with state/federal regulations and company rules.
• Distributes daily schedules, reports, and documents.
• Receives and processes payments and contracts.
• Coordinates ordering of memorials and related products and inventory control.
• Orders office supplies.
• Oversees processing of installation orders to grounds/maintenance.
• Processes accounts payable transactions.
• Assists with obituary preparation.
• Assists Location Management, Sales, Family Service Counselors and payroll as needed.
• Acts as backup to Receptionist.
• Greets family members and friends.
• Communicates client family needs to staff.
• Conveys empathy with client families at all times.
• Responds to inquiries via phone, internet and in person.
• Maintains professional relationships with county clerk, medical examiner and physicians.

Skills

Customer service

Administrative support

Communication

Organization

Empathy

Confidentiality

Computer literacy

Education

High School Diploma or equivalent

Tools

MS Office

Copiers & printers

Job description

SCI is seeking an administrative assistant to provide clerical support across funeral home, cemetery, and related facilities in Victorville, CA. You will greet the public and relay information on services with care and professionalism.

Responsibilities include preparing certificates and memorial paperwork, processing payments, coordinating orders, and assisting with obituaries and payroll as needed. A high level of compassion and integrity is essential.