Compassionate Family Service Sales Counselor

Service Corporation International; Costa Mesa (CA); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Plan with Company match

Flexible Spending Accounts

Health Savings Account with Company Co

Sick Leave

Disability Insurance

Life Insurance

AD&D Insurance

Job summary

Service Corporation International in Costa Mesa, CA seeks a Family Service Counselor to help families with cemetery and pre-need arrangements, delivering compassionate, personalized service while contributing to company revenue. You will be the primary contact for families, coordinating with funeral directors and staff to ensure seamless experiences.

This role demands strong communication, the ability to generate leads, obtain referrals, and build lasting relationships in the community, with

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or equivalent experience.
• 1-2 years of customer service or sales experience preferred.

Responsibilities

• Prospect and generate leads daily with goal of new inquiries.
• Obtain referrals from families served.
• Network with community and civic groups.
• Present information to families and referred clients.
• Maintain activity logs to track productivity.
• Build trust-based relationships to encourage referrals.
• Coordinate with funeral directors and staff to deliver high-quality service.

Skills

Lead generation

Referral acquisition

Community networking

Customer service

Sales skills

Presentation skills

Relationship building

Education

High school diploma

1-2 years college

Tools

CRM software

Microsoft Office

Job description

Service Corporation International in Costa Mesa, CA seeks a Family Service Counselor to help families with cemetery and pre-need arrangements, delivering compassionate, personalized service while contributing to company revenue. You will be the primary contact for families, coordinating with funeral directors and staff to ensure seamless experiences.

This role demands strong communication, the ability to generate leads, obtain referrals, and build lasting relationships in the community, with