Family Service & Pre-Need Sales Counselor

Service Corporation International; Humble (TX); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International seeks a Family Service Counselor to provide exemplary personalized service to families, generate revenue for the cemetery, and act as the primary contact for families.

You will lead generation, obtain referrals, build trust-based relationships, and collaborate with funeral directors to deliver seamless service while handling appointments with professionalism.

Qualifications

• Education: High school diploma or equivalent and 1-2 years of college or equivalent.
• Experience: 1-2 years of customer service or sales preferred.
• Licenses: Valid driver’s license; insurance license if required by state.

Responsibilities

• Lead generation and prospecting; dedicating 1–2 hours daily.
• Obtain referrals from families served by the location.
• Explain and present to families; build relationships and trust.
• Respond to inquiries; maintain activity levels and productivity.
• Collaborate with funeral directors and staff to provide high-quality service.

Skills

Customer service

Sales

Education

High school diploma or equivalent

1-2 years of college

Job description

Service Corporation International seeks a Family Service Counselor to provide exemplary personalized service to families, generate revenue for the cemetery, and act as the primary contact for families.

You will lead generation, obtain referrals, build trust-based relationships, and collaborate with funeral directors to deliver seamless service while handling appointments with professionalism.