Compassionate ED Patient Access Specialist (Part-Time)

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

Retirement matching

Job summary

Mercy Rogers is seeking a Patient Access Representative to join the Emergency Department operations. This role handles scheduling, registration, and pre-visit processes with a focus on accuracy and compassionate patient service.

Responsibilities include benefit verification, pre-certification, and financial clearance while maintaining up-to-date patient data and collaborating with insurance providers and hospital teams.

Qualifications

• Excellent oral and written communication
• Strong phone etiquette and patient interaction
• Excellent organization and attention to detail
• Able to work under stress and meet deadlines
• Familiarity with medical terminology and insurance concepts

Responsibilities

• Schedule, register and verify patient information
• Perform benefit verification and pre-certification
• Obtain and populate accurate patient data in records
• Assist with financial clearance including pre-visit collection
• Coordinate with insurance carriers and hospital staff

Skills

Communication

Telephone etiquette

Organizational skills

Attention to detail

Work under stress

Data entry

Education

High School diploma

Some college

Tools

10-key calculator

Computer keyboard

Various computer systems

Job description

Mercy Rogers is seeking a Patient Access Representative to join the Emergency Department operations. This role handles scheduling, registration, and pre-visit processes with a focus on accuracy and compassionate patient service.

Responsibilities include benefit verification, pre-certification, and financial clearance while maintaining up-to-date patient data and collaborating with insurance providers and hospital teams.