Compassionate Patient Access & Financial Services Specialist

Mercy Co; United States; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement plans

Résumé du poste

Mercy is seeking a Patient Access Representative for the Fort Smith Emergency Department. You will be the first point of contact, handling scheduling, registration, and benefit verification while ensuring accurate patient data entry and compassionate service.

You will verify financial responsibility, discuss payment options and resources, and communicate clearly about pre-visit financial clearance. Strong clerical skills and familiarity with medical terminology are essential for success in a

Qualifications

• 1-3 years clerical and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsabilités

• Greet and assist patients at entrance; schedule and register.
• Verify benefits and pre-certification; arrange financial clearance.
• Communicate financial responsibility and payment options.
• Document patient data accurately in the system.

Connaissances

Clerical experience

Customer service

Communication skills

Attention to detail

Teamwork

Formation

High School diploma

Outils

10-key calculator

Computer systems

Description du poste

Mercy is seeking a Patient Access Representative for the Fort Smith Emergency Department. You will be the first point of contact, handling scheduling, registration, and benefit verification while ensuring accurate patient data entry and compassionate service.

You will verify financial responsibility, discuss payment options and resources, and communicate clearly about pre-visit financial clearance. Strong clerical skills and familiarity with medical terminology are essential for success in a