Evening Care Team Assistant – Hospice Front Desk

Empath Health; West Palm Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant in West Palm Beach. This onsite, full-time role supports the front desk and helps keep patient information accurate while delivering compassionate, seamless care during a sensitive time.

You'll perform clerical duties, coordinate with DME, support weekly team meetings, and assist in census tracking. A mission-driven environment offers growth within Full Life Care initiatives.

Qualifications

• High school diploma or GED required; 2 years admin experience in hospice preferred.
• Strong verbal and written communication; excellent customer service.
• Excellent documentation and organizational skills, time management, multi-tasking.
• Ability to work with volunteers and team members; independent judgment.
• Proficient with MS Word, Excel, Outlook; willingness to learn new software.

Responsibilities

• Perform clerical duties: filing, processing/entering and copying documents, distributing mail, faxes, and phone messages; manage office and team supplies.
• Ensure patient charts are accurate and distribute paperwork to disciplines and partners.
• Support weekly IDT meetings and related events; assist as assigned.
• Track team census by monitoring status changes, levels of care, admissions, discharges, and transfers.
• Coordinate with DME for equipment needs and maintain records of transactions.

Skills

Administrative skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Tools

MS Word

Excel

Outlook

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant in West Palm Beach. This onsite, full-time role supports the front desk and helps keep patient information accurate while delivering compassionate, seamless care during a sensitive time.

You'll perform clerical duties, coordinate with DME, support weekly team meetings, and assist in census tracking. A mission-driven environment offers growth within Full Life Care initiatives.