Community Operations Lead — Assistant GM

The Scion Group; San Marcos (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Job summary

The Scion Group is seeking an Assistant General Manager at one of our community properties in Texas. The AGM will support the General Manager in overseeing daily operations, financial performance, staff leadership, and adherence to Fair Housing and safety policies in a fast-paced, collegiate environment.

You will develop staff, manage resident accounts, coordinate turnover, drive customer experience and sales initiatives, and report on KPIs.

Qualifications

• 1+ years’ experience working at living communities/property management.
• Exceptional written and verbal communicator.
• Proficient in Property Management Systems (Entrata preferred).

Responsibilities

• Provide leadership and coaching for staff performance and foster a positive and productive team environment.
• Assist with attracting, hiring, retaining and training exceptional team members.
• Ensure all onsite staff are trained and compliant with Fair Housing, safety and company policies.
• Manage the development of and adherence to the property onsite schedule, including after hour on-call shifts.
• Deliver legal and resident notices and files evictions in compliance with current policy and local ordinances.

Skills

Customer service

Property management

Communication

Leadership

Tools

Entrata

Job description

The Scion Group is seeking an Assistant General Manager at one of our community properties in Texas. The AGM will support the General Manager in overseeing daily operations, financial performance, staff leadership, and adherence to Fair Housing and safety policies in a fast-paced, collegiate environment.

You will develop staff, manage resident accounts, coordinate turnover, drive customer experience and sales initiatives, and report on KPIs.