Community Operations Coordinator

FirstService Residential; Las Vegas (NV); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401K match

Time off including vacation, sick, and

Pet insurance

Tuition reimbursement

Legal services

Wellbeing support

Domestic partner coverage

Health savings account

Flexible spending account

Job summary

FirstService Residential in Las Vegas, NV seeks a Community Support Specialist to provide administrative and customer service support to regional directors, community managers, boards, homeowners, and vendors. You will assist with daily operations under the Community Support Services Team Lead.

Responsibilities include preparing communications, maintaining records in Connect, aiding board packets, and managing access control and amenities scheduling.

Qualifications

• High School diploma or equivalent.
• Minimum 4 years of administrative experience.
• Background in customer service, property management, and/or real estate.

Responsibilities

• Prepare and distribute mass communications (letters, emails, phone blasts).
• Generate and send unit-level correspondence such as violation notices and late-fee notifications.
• Maintain electronic records in Connect, the company’s system of record.
• Assist with the architectural modification application and approval process.
• Update and maintain reports as directed.
• Assist in preparing board packets and materials for annual meetings.
• Configure and distribute key fobs and manage access control requests.
• Post community updates and announcements in Connect.
• Assist with amenity reservations and scheduling.

Skills

Communication skills

Customer service

Administrative support

Data research & analysis

Multitasking

Independent work

Team player

Organizational skills

Detail-oriented

Professional demeanor

Problem solving

Education

High School diploma or equivalent

Some college preferred

Customer service/property management/real estate background

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat X

Job description

FirstService Residential in Las Vegas, NV seeks a Community Support Specialist to provide administrative and customer service support to regional directors, community managers, boards, homeowners, and vendors. You will assist with daily operations under the Community Support Services Team Lead.

Responsibilities include preparing communications, maintaining records in Connect, aiding board packets, and managing access control and amenities scheduling.