Resident Services Coordinator & Community Liaison

FirstService Residential; Alexandria (VA); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401(k) with company match

Descripción de la vacante

FirstService Residential is seeking a Resident Services Administrator to help manage and administer daily Community Association operations. You will serve as the primary contact for residents, coordinate with the Board of Trustees, and ensure timely responses to inquiries.

The role emphasizes strong organization, communication, and the ability to work with building systems and vendors, while handling confidential information with discretion.

Formación

• Strong organizational skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office, Outlook and Windows.
• Ability to handle sensitive and confidential information.
• Critical thinking and problem-solving abilities.

Responsabilidades

• Assist with day-to-day operations of the Community Association.
• Provide excellent customer service to residents and homeowners.
• Log and track work requests and coordinate with vendors.
• Maintain updated community information in portals and reports.
• Communicate with Board of Trustees and management staff.

Conocimientos

Organizational skills

Written communication

Verbal communication

Microsoft Office

Problem solving

Confidential information

Descripción del empleo

FirstService Residential is seeking a Resident Services Administrator to help manage and administer daily Community Association operations. You will serve as the primary contact for residents, coordinate with the Board of Trustees, and ensure timely responses to inquiries.

The role emphasizes strong organization, communication, and the ability to work with building systems and vendors, while handling confidential information with discretion.