Community Operations & Board Support Specialist

FirstService Residential; Alexandria (VA); Presencial; USD 52.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

401k with company match

Paid time off

Descripción de la vacante

FirstService Residential in Alexandria, VA seeks an Assistant Community Manager to support management in the operations of Community Association business and deliver exceptional service to owners, residents, clients and vendors.

Responsibilities include service delivery to clients, timely inquiry resolution, financial recordkeeping, bid processing, and regular site inspections. The role requires a college degree or equivalent experience and strong MS Office skills.

Formación

• College degree or equivalent work experience required.
• Minimum of 2 years' experience in a customer service environment.
• Strong organizational skills.
• Strong written and verbal communication skills.
• Excellent computer skills including email, Word, Excel and PowerPoint.
• Excellent organizational skills and project management.
• Exceptional communication and interpersonal skills.
• Advanced Microsoft Office skills.
• Knowledge of basic accounting/budgeting procedures.

Responsabilidades

• Provide exceptional customer service to clients and vendors at all times.
• Respond to inquiries and provide resolution to questions or concerns in timely fashion.
• Assist with the daily general financial management and recordkeeping.
• Assist with bid process.
• Attend Board meetings, where necessary.
• Assist with preparation of Board meeting agenda and management reports.
• Recordkeeping – maintain files and records.
• Meet with Community Manager weekly to track open actions.
• Must be able to handle multiple tasks and adapt to changes.

Conocimientos

Customer service

Organization

Written & verbal communication

Microsoft Office

Excel

PowerPoint

Educación

College degree or equivalent experience

Herramientas

Word

Excel

PowerPoint

Microsoft Office

Descripción del empleo

FirstService Residential in Alexandria, VA seeks an Assistant Community Manager to support management in the operations of Community Association business and deliver exceptional service to owners, residents, clients and vendors.

Responsibilities include service delivery to clients, timely inquiry resolution, financial recordkeeping, bid processing, and regular site inspections. The role requires a college degree or equivalent experience and strong MS Office skills.