Community Maintenance Operations Lead

Irvine Company; Irvine (CA); On-site; USD 102,000 - 145,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Health benefits

Job summary

Irvine Company Apartment Communities seeks an Operations Manager to plan, direct, and coordinate maintenance operations across a community. You will drive quality, safety, and financial performance while leading Service Managers and contractors.

This role emphasizes preventive maintenance, budget management, staff development, and collaboration with community management to meet service standards. Strong leadership and English communication are essential, with occasional travel.

Qualifications

• Valid California driver’s license required.
• Ability to communicate clearly in English, multilingual ability a plus.
• Occasional travel required.
• Ability to work evenings, weekends and holidays.
• Regular, consistent and timely attendance is required (non-exempt)

Responsibilities

• Recruit, interview and hire maintenance staff positions for the Community. Ensure on-boarding plans are created for new associates joining the Company. Responsible for oversight and approval of time sheet entries in Kronos and related systems, and management of overtime of assigned direct reports.
• Direct Service Managers through daily, weekly and monthly planning. Set clear vision and direction for the team, hold periodic 1:1 meetings with direct reports, and participate in daily huddles as scheduled.
• Plan for role succession, mentor staff and ensure employees are being prepared for future promotion and career growth.
• Gain general knowledge of the strengths, weaknesses, development needs, and advancement potential of the Service Managers and Assistants in their charge. Meet quarterly with individual direct reports to assess status of Key Results and Expectations, identify learning opportunities and coach for career development.
• Ensure all safety training is initiated and delivered to the maintenance team. Assume the leadership role in arranging and organizing technical and management training for the maintenance associates within their respective portfolio.
• Work in collaboration with the community management to create the business plan and CapEx/NRO budget annually, achieve goals and drive operating performance at the Community.
• Responsible for the achievement of financial goals through the administration of the operating maintenance budgets. Actively seek cost saving opportunities for the Community and company through careful review of all expenditures.
• Responsible for creating and implementing a maintenance strategy that facilitates positive performance and production from the team. Direct and coordinate the maintenance of the community to preserve ICAC standards.
• Responsible for ensuring compliance with fire/life safety, health and environmental regulations, and maintaining current permit status as required by authorities having jurisdiction over Community.
• Responsible for ensuring that existing vendors are performing work safely to ICAC quality standards and specifications, and assists in sourcing new vendors.
• Promotes positive resident relations and be aware of conditions that could impact our ability to maintain a quality living environment for residents.

Job description

Irvine Company Apartment Communities seeks an Operations Manager to plan, direct, and coordinate maintenance operations across a community. You will drive quality, safety, and financial performance while leading Service Managers and contractors.

This role emphasizes preventive maintenance, budget management, staff development, and collaboration with community management to meet service standards. Strong leadership and English communication are essential, with occasional travel.