Community Experience & Sales Specialist

The Scion Group; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Scion Group is hiring an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service at our Atlanta-area property. This role thrives in a fast-paced, collegiate setting and requires excellent interpersonal and problem-solving skills.

As an ETM, you will conduct community tours, support sales and engagement initiatives, and help manage day-to-day property operations.

Qualifications

• Customer-centric mindset
• Agility and flexibility in a dynamic environment
• Excellent communication with diverse populations
• Reliable and self-disciplined

Responsibilities

• Provide community and amenity tours and engage customers
• Offer feedback on sales barriers to management
• Execute sales and engagement initiatives as directed
• Suggest local marketing opportunities and messaging
• Assist with social media and multi-platform communications
• Plan and execute customer experience and engagement initiatives
• Represent the community positively at all times
• Maintain general office operations and housekeeping
• Coordinate maintenance requests and follow up for timely resolutions
• Keep office and clubhouse areas organized and clean
• Assist with after-hours lockout duties as needed

Skills

Customer service

Sales

Communication

Interpersonal skills

Job description

The Scion Group is hiring an Experience Team Member (ETM) to blend marketing, relationship building, administration and customer service at our Atlanta-area property. This role thrives in a fast-paced, collegiate setting and requires excellent interpersonal and problem-solving skills.

As an ETM, you will conduct community tours, support sales and engagement initiatives, and help manage day-to-day property operations.