Leasing & Community Experience Specialist

The Scion Group; Birmingham (AL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Discretionary annual bonus

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Maternal Leave

Parental Leave

Learning reimbursement opportunities

Job summary

The Scion Group is seeking an Experience Team Member (ETM) at our Birmingham property. This role blends marketing, relationship building, administration and customer service to deliver exceptional resident experiences.

You will thrive in a fast-paced, collegiate environment, engaging residents with tours, supporting events, and assisting with property operations while upholding company standards and community values.

Qualifications

• Experience in customer service preferred or demonstrated.
• Strong communication and interpersonal skills.
• Ability to handle a fast-paced environment and switch between tasks.

Responsibilities

• Prioritize customer interactions and provide tours of community amenities.
• Support sales and engagement initiatives as outlined by management.
• Assist with planning, promoting, and executing customer experience initiatives and marketing opportunities.
• Assist with social media and communication on various platforms to engage customers.
• Maintain office organization and assist with administrative tasks at the property.

Skills

Customer service

Sales

Interpersonal skills

Multitasking

Communication

Job description

The Scion Group is seeking an Experience Team Member (ETM) at our Birmingham property. This role blends marketing, relationship building, administration and customer service to deliver exceptional resident experiences.

You will thrive in a fast-paced, collegiate environment, engaging residents with tours, supporting events, and assisting with property operations while upholding company standards and community values.