Community Experience Coordinator

IWG plc; City of Rye, Northern (NY, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Work-life balance

Paid time off

11 company holidays

401(k) with company match

Health insurance

Quarterly bonus program

Hourly rate $22.20

Job summary

IWG plc in Rye, NY is seeking a friendly Community Associate to support customers in a busy on-site center. You’ll handle inquiries, setup services, and help keep the center running smoothly.

You’ll organize local networking events, assist with invoicing, and ensure customers can focus on their business while you provide top-notch service. The role includes coordinating with the City Manager and maintaining a welcoming environment.

Qualifications

• Ability to manage multiple tasks while delivering great customer service.
• Strong communication and relationship-building skills.
• Positive, adaptable attitude in fast-changing environments.
• Experience with MS Office and basic IT equipment.

Responsibilities

• Assist customers with day-to-day inquiries and set up services.
• Open and manage service tickets for center issues as needed.
• Coordinate local networking events and invite customers to join.
• Help with invoicing accuracy and center operations throughout the day.

Skills

Customer service

Communication

Problem solving

MS Office proficiency

Job description

IWG plc in Rye, NY is seeking a friendly Community Associate to support customers in a busy on-site center. You’ll handle inquiries, setup services, and help keep the center running smoothly.

You’ll organize local networking events, assist with invoicing, and ensure customers can focus on their business while you provide top-notch service. The role includes coordinating with the City Manager and maintaining a welcoming environment.