Community & Center Operations Associate

Regus; Atlanta (GA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 company holidays

401K with company match

Health care

Bonus program

Career development

Casual work environment

Job summary

IWG is seeking a Community Associate to manage a local center, serving new and existing customers across diverse industries. You’ll handle administrative tasks, support needs, and invoicing so customers can focus on running their businesses.

You’ll arrive before opening, assist with onboarding, coordinate center services, and help plan networking events, ensuring a smooth, productive day.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building skills.
• Positive, enthusiastic, adaptable to change.
• Experience using MS Office and basic IT equipment.
• Legally eligible to work in the United States and 18+ years old.

Responsibilities

• Assist customers with inquiries, Wi‑Fi codes, directions, and meeting room setup.
• Charge services accurately and process invoices for customers.
• Open tickets in service portal to resolve center issues.
• Organize networking events and coordinate notices and invites.
• Close the day by tidying the center and guiding customers to exits.

Skills

Communication

Customer service

MS Office

Relationship building

Problem solving

Tools

MS Office Suite

Job description

IWG is seeking a Community Associate to manage a local center, serving new and existing customers across diverse industries. You’ll handle administrative tasks, support needs, and invoicing so customers can focus on running their businesses.

You’ll arrive before opening, assist with onboarding, coordinate center services, and help plan networking events, ensuring a smooth, productive day.