Community Engagement & Partnerships Specialist

Lululemon Athletica Inc.; Chicago (IL); Sur place; USD 42 000 - 55 000; Plein temps

Résumé du poste

lululemon Athletica Inc. is seeking a Community Specialist to execute the store’s community strategy through relationship building, events, and product seeding with local ambassadors and partners. You will deliver a world-class guest experience on the sales floor, bringing the community perspective to guest connections.

The role focuses on developing local relationships, identifying ambassador opportunities, and supporting events that connect with fitness and movement communities in the area.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
• Education: High school diploma/GED/equivalent, or above.
• Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities.

Responsabilités

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Connaissances

Customer service

Grassroots marketing

Brand engagement

Formation

High school diploma

Description du poste

lululemon Athletica Inc. is seeking a Community Specialist to execute the store’s community strategy through relationship building, events, and product seeding with local ambassadors and partners. You will deliver a world-class guest experience on the sales floor, bringing the community perspective to guest connections.

The role focuses on developing local relationships, identifying ambassador opportunities, and supporting events that connect with fitness and movement communities in the area.