Community Engagement Lead

lululemon; California; On-site; USD 31,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development course offerings

People networks, mentorship programs,

Job summary

lululemon is seeking a Community Specialist to execute the store’s community strategy, fostering relationships with ambassadors and partners while delivering an exceptional guest experience on the floor.

You will build local partnerships, manage events, and support product seeding. The role emphasizes inclusion, collaboration, and data-informed decisions to grow the store’s community impact.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Skills

Customer service

Community building

Brand engagement

Grassroots marketing

Education

High school diploma/GED/equivalent

Job description

lululemon is seeking a Community Specialist to execute the store’s community strategy, fostering relationships with ambassadors and partners while delivering an exceptional guest experience on the floor.

You will build local partnerships, manage events, and support product seeding. The role emphasizes inclusion, collaboration, and data-informed decisions to grow the store’s community impact.