Community Engagement Specialist

Lululemon Athletica Inc.; Texas; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits and wellness programs

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parental support/extras

Job summary

lululemon is seeking a Community Specialist to execute store community strategy, build relationships with ambassadors and partners, and deliver a world-class guest experience on the floor with a community perspective.

You will collaborate with store leadership, engage local studios, host events, and support product seeding through ambassadors, contributing insights to leadership and fostering an inclusive team environment.

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.
• Must be legally authorized to work in the country in which the store is located.
• Must be able to travel to assigned store with reliable transportation methods.
• Education: High school diploma/GED/equivalent, or above

Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Skills

Customer service

Community engagement

Relationship building

Event coordination

Education

High school diploma

Job description

lululemon is seeking a Community Specialist to execute store community strategy, build relationships with ambassadors and partners, and deliver a world-class guest experience on the floor with a community perspective.

You will collaborate with store leadership, engage local studios, host events, and support product seeding through ambassadors, contributing insights to leadership and fostering an inclusive team environment.