Community Concierge & Resident Services Specialist

Senior Lifestyle; Town of Webster (NY); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

DailyPay

Health benefits

Paid time off

Job summary

Senior Lifestyle in Webster, NY seeks a Part-Time Resident/Guest Assistant to greet residents, answer calls, monitor safety, process reports, and assist with daily community operations. You will collaborate with teams to support residents, families, and guests with a courteous, professional demeanor.

Must communicate clearly in English, be proficient with Outlook, Excel and Word, and work well in a team to handle multiple tasks. DailyPay benefits and a comprehensive benefits package are offered.

Qualifications

• Clear and effective English communication.
• Ability to work in a team and handle multiple tasks.
• Compassionate, professional and helpful demeanor.
• Independently decide when warranted.
• Positive and friendly attitude toward residents and staff.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages and/ or goods for residents or community departments and deliver or hold as requested.
• Maintain the sign in/out log for the residents and visitors.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
• Other Duties Assigned

Skills

English communication

Teamwork

Customer service

Tools

Outlook

Excel

Word

Job description

Senior Lifestyle in Webster, NY seeks a Part-Time Resident/Guest Assistant to greet residents, answer calls, monitor safety, process reports, and assist with daily community operations. You will collaborate with teams to support residents, families, and guests with a courteous, professional demeanor.

Must communicate clearly in English, be proficient with Outlook, Excel and Word, and work well in a team to handle multiple tasks. DailyPay benefits and a comprehensive benefits package are offered.