Resident Services Concierge - Front Desk & Safety Support

Senior Lifestyle; Village of Briarcliff Manor (NY); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental

Vision

Retirement benefits

Paid time off

DailyPay

Résumé du poste

Senior Lifestyle in Briarcliff Manor, NY is seeking a friendly on-site team member to greet residents, assist visitors and families, answer phones, and help keep daily operations running smoothly.

You will monitor safety systems, process reports, receive packages, maintain sign-in logs, support other departments, and respond to resident and family concerns with a positive, professional demeanor.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Responsabilités

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Connaissances

Clear communication

English fluency

Computer skills

Team player

Multitasking

Customer service

Outils

Outlook

Excel

Word

Description du poste

Senior Lifestyle in Briarcliff Manor, NY is seeking a friendly on-site team member to greet residents, assist visitors and families, answer phones, and help keep daily operations running smoothly.

You will monitor safety systems, process reports, receive packages, maintain sign-in logs, support other departments, and respond to resident and family concerns with a positive, professional demeanor.