Community Concierge & Guest Services Host

Opensity Solutions; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions in New York, NY seeks a friendly Community Ambassador/Receptionist to welcome visitors, manage the front desk, and coordinate meetings and events. You will serve as a key contact for residents and internal teams, ensuring a smooth, professional experience.

Proven customer service skills and proficiency with Microsoft Office and video conferencing tools (Teams, Zoom) are required. This is a full-time role with benefits in a supportive, inclusive workplace.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum of 1 year experience in customer service, front desk operations, hospitality, or related field.
• Proficiency in Microsoft Office; experience with video conferencing tools (Teams, Zoom) and basic office equipment.

Responsibilities

• Greet visitors and guests, manage the front desk, and provide a welcoming environment.
• Answer calls, route inquiries, and support internal teams as needed.
• Coordinate meetings and events, including room setups and catering.
• Provide tech support for virtual and in-person meetings.
• Assist with community engagement and communications across departments.

Skills

Customer service

Front desk operations

Communication skills

Organization & multitasking

Technical troubleshooting basics

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Microsoft Office

Teams

Zoom

Office equipment basics

Job description

Opensity Solutions in New York, NY seeks a friendly Community Ambassador/Receptionist to welcome visitors, manage the front desk, and coordinate meetings and events. You will serve as a key contact for residents and internal teams, ensuring a smooth, professional experience.

Proven customer service skills and proficiency with Microsoft Office and video conferencing tools (Teams, Zoom) are required. This is a full-time role with benefits in a supportive, inclusive workplace.