Community Engagement & Front Desk Lead

Opensity solutions; Raleigh (NC); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Annual bonus

Job summary

Opensity Solutions is seeking a Community Ambassador/Reception & Meeting Coordinator to ensure a warm, professional front desk and seamless meeting logistics in our Raleigh office. The role involves greeting visitors, coordinating events, and supporting internal teams with effective communication and basic AV support.

Ideal candidates have at least 1 year in customer service or hospitality, strong MS Office and video conferencing skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; 1+ year in front desk or hospitality.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and video conferencing tools.

Responsibilities

• Greet visitors and create a welcoming environment.
• Manage front desk and answer calls.
• Coordinate and schedule meetings and events.
• Provide technical support for virtual and in-person meetings.
• Distribute community updates and materials.
• Support internal teams and cross-department communication.
• Assist with event planning and catering logistics.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office

Meeting coordination

Multitasking

Discretion

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Teams

Zoom

Job description

Opensity Solutions is seeking a Community Ambassador/Reception & Meeting Coordinator to ensure a warm, professional front desk and seamless meeting logistics in our Raleigh office. The role involves greeting visitors, coordinating events, and supporting internal teams with effective communication and basic AV support.

Ideal candidates have at least 1 year in customer service or hospitality, strong MS Office and video conferencing skills, and the ability to multitask in a fast-paced environment.