Community Concierge & Front Desk Specialist

Harmony Senior Services; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k benefits

Career development

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services seeks a courteous receptionist to greet visitors and answer calls at our Cincinnati community. The role includes front desk duties, signing in residents, coordinating messages, and assisting with administrative tasks to support multiple departments.

Requirements include a high school diploma or GED, and personal presentation that is neat and professional. This is a full-time position with benefits and opportunities for scheduling flexibility.

Qualifications

• Must possess a high school diploma or GED.
• Must be considerate, neat, well-groomed.

Responsibilities

• Transfers calls or takes messages as appropriate in a courteous, friendly, and helpful manner.
• Completes and logs service request forms for residents and staff.
• Monitors and greets visitors to the community in a welcoming and professional manner.
• Maintains a clean, neat, and organized front desk and lobby area at all times.
• Sells meal tickets and accurately accounts for payments through payroll deduction or personal check.
• Ensures the security of the building by monitoring resident sign-in and sign-out logs and visitor registration logs.
• Periodically checks building entrances and exits to help ensure the community remains secure.
• Attends required in-services and staff meetings.
• Assists with coordinating the community van schedule for residents.
• Follows confidentiality policies regarding the release of resident information.
• Provides supportive office functions for all departments, including filing, typing, copying, and other administrative tasks.
• Performs all other duties as assigned.

Education

High school diploma or GED

Job description

Harmony Senior Services seeks a courteous receptionist to greet visitors and answer calls at our Cincinnati community. The role includes front desk duties, signing in residents, coordinating messages, and assisting with administrative tasks to support multiple departments.

Requirements include a high school diploma or GED, and personal presentation that is neat and professional. This is a full-time position with benefits and opportunities for scheduling flexibility.