Concierge - Weekends 8a-2p

Harmony Senior Services; Memphis (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k benefits

Training & development

Career laddering

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to greet residents and visitors, answer calls, and support multiple departments. You will monitor security systems, log sign-ins, and help with administrative tasks in a busy senior living community.

The role requires neat appearance, professional behavior, and reliable teamwork, with a schedule that may include weekends and holidays. Equal opportunity employer.

Qualifications

• Must possess a high school diploma or GED.
• Must be considerate, neat, well groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers and management team.
• Must communicate effectively both verbally and in writing.
• Must be able to sit for extended periods.
• Must multi-task in a busy environment.

Responsibilities

• Greet all visitors to the community and direct them appropriately.
• Answer the telephone, transfer calls, or take messages.
• Monitor walkie-talkie, door security system and fire panel as needed.
• Log resident sign-ins, sign-outs, and visitor registrations.
• Attend in-services and staff meetings as required.
• Assist with coordinating van schedule for residents.
• Support with filing, typing, and copying for all departments.
• Maintain a clean, neat front desk and lobby area.

Skills

Phone etiquette

Excellent communication

Teamwork

Organizational skills

Professional appearance

Education

High school diploma or GED

Tools

Phone system

Filing

Copying

Logbooks

Job description

9525 US Highway 64, Memphis, Tennessee 38002

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements:

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance.
• Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling