Community Concierge & Front Desk Specialist

Harmony Senior Services; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k plan

Full-time & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to manage front desk operations, greet visitors, answer phones, and perform general administrative tasks. You will log visitor activity, relay messages, and assist with scheduling and resident communications.

The role requires a neat appearance, strong organizational skills, teamwork, and confidentiality when handling resident information. Weekend and holiday shifts may be required.

Qualifications

• High school diploma or GED required.
• Must be neat, well groomed and professional in appearance.
• Professional dress required.
• Experience in administrative functions preferred.
• Ability to answer phones politely and professionally.
• Organized and able to work well in a team.
• Be courteous to residents, visitors, co-workers and management.
• Effective verbal and written communication skills.
• Ability to sit for extended periods.
• Ability to multi-task in a busy environment.
• Willing to work weekends and holidays and attend required in-services and staff meetings.

Responsibilities

• Greet all visitors to the community and provide a welcoming first impression.
• Answer the telephone, transfer calls to the appropriate party, and take accurate messages.
• Monitor walkie-talkie, door security system, and fire panel as needed.
• Maintain resident sign-in/sign-out logs and the visitor registration log; file and copy documents.
• Log service requests for residents and staff; coordinate and follow up as needed.
• Support front desk and lobby area maintenance and cleanliness.
• Coordinate van schedules for residents as required.
• Maintain confidentiality of resident information.

Education

High school diploma or GED

Job description

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to manage front desk operations, greet visitors, answer phones, and perform general administrative tasks. You will log visitor activity, relay messages, and assist with scheduling and resident communications.

The role requires a neat appearance, strong organizational skills, teamwork, and confidentiality when handling resident information. Weekend and holiday shifts may be required.