Concierge - Weekends 8a-2p

Harmony Senior Services; Memphis (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k plan

Full-time & Part-time Benefits

Training, Development & Career Ladder

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to manage front desk operations, greet visitors, answer phones, and perform general administrative tasks. You will log visitor activity, relay messages, and assist with scheduling and resident communications.

The role requires a neat appearance, strong organizational skills, teamwork, and confidentiality when handling resident information. Weekend and holiday shifts may be required.

Qualifications

• High school diploma or GED required.
• Must be neat, well groomed and professional in appearance.
• Professional dress required.
• Experience in administrative functions preferred.
• Ability to answer phones politely and professionally.
• Organized and able to work well in a team.
• Be courteous to residents, visitors, co-workers and management.
• Effective verbal and written communication skills.
• Ability to sit for extended periods.
• Ability to multi-task in a busy environment.
• Willing to work weekends and holidays and attend required in-services and staff meetings.

Responsibilities

• Greet all visitors to the community and provide a welcoming first impression.
• Answer the telephone, transfer calls to the appropriate party, and take accurate messages.
• Monitor walkie-talkie, door security system, and fire panel as needed.
• Maintain resident sign-in/sign-out logs and the visitor registration log; file and copy documents.
• Log service requests for residents and staff; coordinate and follow up as needed.
• Support front desk and lobby area maintenance and cleanliness.
• Coordinate van schedules for residents as required.
• Maintain confidentiality of resident information.

Education

High school diploma or GED

Job description

9525 US Highway 64, Memphis, Tennessee 38002

Job Description

The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and/or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Assists with coordinating van schedule for residents
• Follows confidentiality policies regarding release of resident information
• Performs supportive office functions for all departments including filing, typing, and making copies
• Completes all other duties as assigned

Requirements

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance.
• Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling