Community Concierge & Front Desk Specialist

Harmony Senior Services; Hampton (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k + benefits

Training & development

Great work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Hampton, Virginia is seeking a friendly concierge/receptionist to greet visitors, answer calls, and coordinate messages for the community. You will monitor security systems, log in service requests, and support administrative tasks across departments in a busy senior living setting.

The role requires a professional appearance, strong communication skills, and the ability to multi-task while maintaining confidentiality and guest satisfaction.

Qualifications

• High school diploma or GED required.
• Professional appearance and demeanor.
• Experience in administrative functions.
• Polite and professional telephone manner.
• Organized and able to multitask in a busy environment.
• Willing to work weekends and holidays.
• Effective written and verbal communication.

Responsibilities

• Greet visitors to the community and answer phones in a courteous, professional manner.
• Transfer calls or take messages as appropriate and log service requests.
• Monitor front desk, lobby, walkie-talkie, and security systems.
• Maintain visitor and resident sign-in logs and complete documentation.
• Assist with coordinating resident van schedules and other administrative tasks.

Skills

Administrative duties

Phone etiquette

Team player

Communication skills

Education

High school diploma or GED

Tools

MS Office

Job description

Harmony Senior Services in Hampton, Virginia is seeking a friendly concierge/receptionist to greet visitors, answer calls, and coordinate messages for the community. You will monitor security systems, log in service requests, and support administrative tasks across departments in a busy senior living setting.

The role requires a professional appearance, strong communication skills, and the ability to multi-task while maintaining confidentiality and guest satisfaction.