Community Concierge & Front Desk – Hospitality + Admin

Senior Lifestyle Corporation; Auburn, Northern (ME, KY); Hybride; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

DailyPay

Résumé du poste

Senior Lifestyle Corporation is seeking a friendly, detail-oriented front desk assistant at our Auburn community to greet residents, answer calls, monitor safety systems, process reports, and manage packages.

You will support multiple departments, maintain logs, and help ensure timely responses to resident concerns while delivering a warm, professional, and compassionate service experience for residents and families.

Qualifications

• Three (3) months of related experience is preferred.
• You need to be able to communicate clearly and effectively in English.
• You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
• You are compassionate, professional, kind, engaging, empathetic and helpful.
• You have the ability to work as a part of a team and handle multiple tasks efficiently.
• You possess the ability to make independent decisions when circumstances warrant such action.
• You can maintain a positive and friendly demeanor toward the residents and your co-workers.

Responsabilités

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for such things as work orders, incidents and concerns.
• You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys, and gate passes.
• You will assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Connaissances

Communication

Teamwork

Empathy

English Proficiency

Outils

Outlook

Excel

Word

Description du poste

Senior Lifestyle Corporation is seeking a friendly, detail-oriented front desk assistant at our Auburn community to greet residents, answer calls, monitor safety systems, process reports, and manage packages.

You will support multiple departments, maintain logs, and help ensure timely responses to resident concerns while delivering a warm, professional, and compassionate service experience for residents and families.