Community Builder & Guest Experience Lead

Lululemon Athletica; Town of Florida (NY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is hiring a Community Specialist to execute the store’s community strategy, build relationships with ambassadors and partners, and support product seeding and local studio partnerships. You will connect with guests on the floor to understand needs, provide product education, and bring the community perspective into guest connections.

This role emphasizes collaboration with store leadership, event participation, and fostering an inclusive, energetic team environment while advancing

Qualifications

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.

Responsibilities

• Collaborate with store leadership to bring Community strategy to life and enhance guest experience.
• Establish and manage local relationships with ambassadors, Sweat Collective, studio owners, and partner studios.
• Engage with the local community to identify ambassador/partner opportunities and strengthen the store’s hub status.
• Connect with guests on the floor to assess needs, provide technical product education, and integrate omnichannel programs.
• Attend, support, or host local and regional Community events and execute product seeding with partners.

Skills

Customer service

Community building

Relationship building

Event coordination

Guest experience

Education

HS diploma

Job description

lululemon is hiring a Community Specialist to execute the store’s community strategy, build relationships with ambassadors and partners, and support product seeding and local studio partnerships. You will connect with guests on the floor to understand needs, provide product education, and bring the community perspective into guest connections.

This role emphasizes collaboration with store leadership, event participation, and fostering an inclusive, energetic team environment while advancing