Community Banking Advocate & Digital Guide (Flexible Schedule)

Capital One Group; Philadelphia (Philadelphia County); Hybrid; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) match

Paid Time Off

Education Assistance

Parental Leave

Mental Health support

Back-up Child or Elder Care

Custom beverage while working

Job summary

Capital One’s Café Ambassador role places you in a vibrant community hub where you connect guests with digital banking tools and Capital One’s mission. You’re the face of the brand, guiding customers through mobile apps and troubleshooting with a focus on service, not sales.

You’ll host local events, support community partnerships, and ensure compliant, compassionate service. Requires HS diploma and 1+ year retail or customer service experience; flexible schedule.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience

Skills

Customer service

Communication

Teamwork

Retail experience

Education

High School Diploma or GED

Tools

G-Suite

Job description

Capital One’s Café Ambassador role places you in a vibrant community hub where you connect guests with digital banking tools and Capital One’s mission. You’re the face of the brand, guiding customers through mobile apps and troubleshooting with a focus on service, not sales.

You’ll host local events, support community partnerships, and ensure compliant, compassionate service. Requires HS diploma and 1+ year retail or customer service experience; flexible schedule.