Digital Banking Guide & Community Connector

Capital One National Association; Los Angeles (CA); Presencial; USD 53.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day 1 health coverage

Education assistance

401(k) matching

Paid time off

Parental leave

Mental health resources

Dependent care

Employee discounts

And more

Descripción de la vacante

Capital One’s Café Ambassador position at Hollywood seeks a warm, service-driven individual to guide guests through digital banking, act as a community-building presence, and support a high-energy café environment. You are the face of Capital One’s mission to make banking more human.

The role emphasizes relationship-building over sales quotas, with a focus on customer experience and professional growth within Capital One’s programs and community initiatives.

Formación

• High School Diploma, GED, or equivalent certification.
• At least 1 year of Retail, Sales, or Customer Service experience.

Responsabilidades

• Be a Natural Connector: engage with guests in a high-energy environment.
• Serve as a Brand Advocate: share the value of Capital One products through conversation, not transactions.
• Simplify the Complex: guide customers through our digital ecosystem and mobile tools.

Conocimientos

Customer service

Retail experience

Communication

Educación

High School Diploma / GED

Associate’s degree

Herramientas

G-Suite

Descripción del empleo

Capital One’s Café Ambassador position at Hollywood seeks a warm, service-driven individual to guide guests through digital banking, act as a community-building presence, and support a high-energy café environment. You are the face of Capital One’s mission to make banking more human.

The role emphasizes relationship-building over sales quotas, with a focus on customer experience and professional growth within Capital One’s programs and community initiatives.