Café Ambassador: Digital Banking Guide & Community Builder

capitalone; Los Angeles (CA); Sur place; USD 53 000 - 57 000; Plein temps

Avantages offerts par ce poste

Day 1 medical, dental, vision

Paid Time Off

Education Assistance

401(k) match up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child/Elder Care

Threads line discount

Custom beverage while working

More benefits

Résumé du poste

Capital One’s Café Ambassador position in Hollywood invites energetic individuals to serve as a bridge between digital banking and human connection. You’ll guide guests through digital tools, advocate for the brand without hard sales quotas, and help build a vibrant community hub around financial wellness.

Ideal candidates have at least 1 year in Retail or Customer Service, strong communication skills, and a customer-first mindset.

Qualifications

• High school diploma or equivalent required.
• At least 1 year in Retail, Sales, or Customer Service.
• Preferred: Associate’s degree; 2+ years banking experience; strong written and oral communication.

Responsabilités

• Be the face of Capital One and guide guests through digital banking.
• Share value of Capital One products through conversation, not sales quotas.
• Help customers navigate digital tools and troubleshoot tech challenges.
• Host local events promoting financial health within partnerships.
• Advocate for customers and resolve issues in line with compliance.

Connaissances

Customer Service

Retail Experience

Communication Skills

Formation

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Outils

G-Suite

Description du poste

Capital One’s Café Ambassador position in Hollywood invites energetic individuals to serve as a bridge between digital banking and human connection. You’ll guide guests through digital tools, advocate for the brand without hard sales quotas, and help build a vibrant community hub around financial wellness.

Ideal candidates have at least 1 year in Retail or Customer Service, strong communication skills, and a customer-first mindset.