Community Associate — Onsite Workspace Concierge

Regus; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

No nights/weekends

Paid time off

Company 401K match

Health care

Bonus program

Career development

Job summary

IWG is seeking a Community Associate for our Miami center. You’ll work on-site to assist customers, manage day-to-day center operations, and ensure smooth service delivery. A strong emphasis on multitasking, communication, and problem solving will help you support clients across diverse industries.

The role requires basic MS Office skills, ownership mentality, and a customer-first mindset. Enjoy a balanced schedule with no standard nights or weekends, in a collaborative work environment that

Qualifications

• 1+ years of customer service experience
• Good communication and relationship-building skills
• Proficiency with MS Office and basic IT tools
• Ability to take ownership of issues and resolve them

Responsibilities

• Assist customers with center services and inquiries
• Set up equipment and assist with event logistics
• Maintain smooth daily operations in the center
• Coordinate with team to ensure accurate service delivery

Skills

Customer service

Communication

MS Office

Problem solving

Job description

IWG is seeking a Community Associate for our Miami center. You’ll work on-site to assist customers, manage day-to-day center operations, and ensure smooth service delivery. A strong emphasis on multitasking, communication, and problem solving will help you support clients across diverse industries.

The role requires basic MS Office skills, ownership mentality, and a customer-first mindset. Enjoy a balanced schedule with no standard nights or weekends, in a collaborative work environment that