On-Site Community Concierge & Center Support

Regus Management Group, LLC; Oceanside (CA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Work life balance

Sick and vacation PTO

11 Paid company holidays

401K with company match

Health care for full-time

Quarterly bonus plan

Hourly rate $21.14

Training and development

Professional workplace community

Job summary

IWG is seeking a Community Associate to manage daily on-site operations and deliver exceptional customer service in Oceanside. You will assist customers, set up meeting spaces, and support event coordination, ensuring smooth center operations and accurate invoicing.

The role emphasizes multitasking, strong communication, and proactive problem-solving in a fast-paced workspace network environment.

Qualifications

• 1+ years of customer service experience.
• Strong communication and relationship-building.
• Ownership mindset and problem-solving.
• Positive, adaptable to change.
• Proficient with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries and service requests across the center.
• Set up AV equipment, directions, and Wi-Fi codes.
• Ensure accurate charging of services and invoice processing.
• Coordinate with City Manager and support events in the center.
• Maintain center organization and assist with daily operations.

Skills

Communication

Customer service

Ownership mindset

MS Office

Legal to work in US

Tools

IT equipment

Job description

IWG is seeking a Community Associate to manage daily on-site operations and deliver exceptional customer service in Oceanside. You will assist customers, set up meeting spaces, and support event coordination, ensuring smooth center operations and accurate invoicing.

The role emphasizes multitasking, strong communication, and proactive problem-solving in a fast-paced workspace network environment.