Commercial Lending Support Specialist

Mascoma-Bank; Hartford (VT); Presencial; USD 35.000 - 50.000; Jornada completa

Descripción de la vacante

Mascoma Bank is seeking an Administrative Support specialist for the Commercial Lending team to assist lenders and borrowers through the loan process. The role emphasizes accurate documentation, timely workflows, and compliance to deliver a high-quality customer experience.

You will coordinate borrower documentation, support communication between teams, and help with schedules, inquiries, and credit file maintenance.

Formación

• High school diploma or equivalent required.
• Minimum of 2+ years of banking, lending support, or paralegal experience preferred.
• Strong Microsoft Office skills (Word, Excel) and typing proficiency.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple tasks and maintain confidentiality.
• Professional presence aligned with Bank standards.

Responsabilidades

• Provide administrative and operational support to commercial lenders.
• Coordinate borrower documentation and facilitate communication between lenders and credit administration.
• Support customer relationships by scheduling appointments, gathering loan information, and assisting with inquiries.
• Maintain credit files and assist with documentation, delinquency monitoring, and collateral tracking.
• Address borrower questions related to payments and loan details.
• Coordinate and support commercial loan closings, including documentation review and scheduling.
• Partner with attorneys, brokers, and internal teams on complex transactions.
• Manage multiple priorities, projects, and deadlines while providing excellent service.

Conocimientos

Typing proficiency

Organizational skills

Communication skills

Customer service

Confidentiality

Professional presence

Educación

High school diploma

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

Mascoma Bank is seeking an Administrative Support specialist for the Commercial Lending team to assist lenders and borrowers through the loan process. The role emphasizes accurate documentation, timely workflows, and compliance to deliver a high-quality customer experience.

You will coordinate borrower documentation, support communication between teams, and help with schedules, inquiries, and credit file maintenance.