Commercial Integration & Onboarding Leader

Becton, Dickinson and Company; San Antonio (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Becton, Dickinson and Company is seeking a senior leader to own the Sales Onboarding & Commercial Integration program, aligning onboarding, contracting, and order-to-cash workflows to accelerate revenue and data integrity. You will drive continuous improvement across policies, tech stacks, and service models, partnering with Sales, Finance, IT, and Legal.

You will oversee transition planning, vendor credentialing, and program governance, ensuring Day 1 readiness, training alignment, and scalable

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or related field.
• 10+ years of experience in Sales Operations, Commercial Operations, Business Analytics, CRM Administration, or related functions.
• Advanced experience leading continuous improvement, automation, and AI initiatives.
• Demonstrated ability to analyze business data and provide actionable recommendations.
• Experience presenting insights and business recommendations to leadership teams and stakeholders.
• Strong analytical, problem-solving, project management, and communication skills.

Responsibilities

• Map, optimize, and manage the friction points between Sales Onboarding, Contracting, and the broader O2C workflow to accelerate time-to-revenue.
• Evaluate existing commercial policies, tech stacks, and service models; author and execute a continuous improvement roadmap.
• Lead enterprise-scale projects from planning through execution, defining scope, milestones, risks, stakeholder alignment, and outcomes.
• Develop transition plans addressing operating model impacts, contracting framework harmonization, stakeholder readiness, risk mitigation, and continuity.
• Represent the Sales Onboarding & Commercial Integration function in requirements gathering, testing (UAT), implementation, and stakeholder readiness.
• Lead onboarding/offboarding lifecycle processes to maximize new hire productivity; ensure Day 1 readiness; coordinate training and systems access.
• Administer field support databases, role changes, notifications, and related records; support upgrades and testing.
• Manage timekeeping or payroll-support administration, issue resolution, reporting, and controls.
• Stand‑up vendor credentialing workflows, lead credentialing strategy, governance, renewals, and compliance records.
• Operate as liaison between business stakeholders and technical teams for successful execution of commercial initiatives.

Skills

Analytical skills

Problem solving

Project management

Communication skills

Education

Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science, or related field

Tools

SAP S/4HANA

Celonis

Job description

Becton, Dickinson and Company is seeking a senior leader to own the Sales Onboarding & Commercial Integration program, aligning onboarding, contracting, and order-to-cash workflows to accelerate revenue and data integrity. You will drive continuous improvement across policies, tech stacks, and service models, partnering with Sales, Finance, IT, and Legal.

You will oversee transition planning, vendor credentialing, and program governance, ensuring Day 1 readiness, training alignment, and scalable