Sales Operations Onboarding Analyst

BD; Franklin Lakes (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

BD is a leading global medical technology company. We seek a U.S. Revenue Operations/Commercial Excellence professional to support US Sales Operations within the ROCx team.

This role focuses on enabling commercial excellence through onboarding readiness, credentialing, integration/divestiture support, and process improvements that ensure timely access, better associate and manager experience, and smoother field readiness across the organization.

Qualifications

• Strong attention to detail and ability to address issues quickly.
• Experience supporting onboarding readiness and credentialing processes is a plus.

Responsibilities

• Coordinate proactive new hire readiness and onboarding/offboarding effectiveness.
• Support vendor credentialing activities and integration/divestiture tasks.
• Assist in process optimizations to improve associate and manager experience.
• Ensure timely system access and credentialing readiness with proactive follow-up and escalation when needed.

Job description

We Are The People Who Give Possibilities Purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

How Revenue Operations/Commercial Excellence contributes to BD

At BD, the US Revenue Operations & Commercial Excellence team (US ROCx) exists to turn insights into action — enabling commercial excellence and improving how we serve customers and drive growth. We support the company's three priorities: competing in the market, delivering reliably, and innovating faster.

How we work matters as much as what we deliver. Our culture is built on three beliefs: Better Everyday (we improve continuously through focus and action), Own It (we lead with accountability and transparency), and Win Together (we're strategic partners driving value and impact). We lead by example, connect with others, celebrate success, and stay thoughtful and responsive rather than reactive.

One purpose. One team. One impact.

Accountabilities In This Role

Reporting to the Associate Director, Sales Operations, this role supports U.S. Sales Operations by helping coordinate proactive new hire readiness, on/offboarding effectiveness, vendor credentialing activities, integration/divestiture support, and process optimizations. The role contributes to new hire and transfer readiness by identifying potential gaps, following up on open items, escalating barriers as appropriate, and helping improve the associate and manager experience. Because small errors or delays can affect access, customer support, and field readiness, this role requires strong attention to detail, the ability to recognize issues quickly, and prompt action to address or expedite concerns. It supports outcomes such as timely system access, credentialing readiness, fewer avoidable escalations, consistent process