Director of Commercial Integration & Onboarding

BD; San Antonio (TX); On-site; USD 130,000 - 190,000; Full time

Job summary

Waters Corporation is seeking a Manager of Commercial Integration & Onboarding to drive onboarding capabilities for ADx and WBD divisions, standardize processes, ensure data quality, and support enterprise platforms like SAP S/4HANA. This role partners with Sales, Operations, Finance, and IT to streamline onboarding, offboarding, and vendor credentialing while aligning with business objectives.

The candidate will lead cross-functional programs, manage transition plans, and champion a culture of

Qualifications

• 10+ years of experience in Sales Operations or Commercial Operations.
• Advanced experience leading continuous improvement, automation, and AI initiatives.
• Experience with ERP/CRM platforms such as SAP S/4HANA.
• Experience presenting insights and business recommendations to leadership teams.

Responsibilities

• Lead onboarding and offboarding lifecycle across systems.
• Drive continuous improvement and standardized processes.
• Partner with Sales, Finance, IT to deliver integrated solutions.
• Own vendor credentialing and access control.
• Represent architecture in requirements, testing, implementation.

Skills

Sales Operations

Commercial Operations

CRM Administration

Data Governance

Change Management

Education

Bachelor's degree in Business, Analytics, Information Systems, Finance, Data Science

Tools

SAP S/4HANA

Celonis

CRM platforms

Job description

Waters Corporation is seeking a Manager of Commercial Integration & Onboarding to drive onboarding capabilities for ADx and WBD divisions, standardize processes, ensure data quality, and support enterprise platforms like SAP S/4HANA. This role partners with Sales, Operations, Finance, and IT to streamline onboarding, offboarding, and vendor credentialing while aligning with business objectives.

The candidate will lead cross-functional programs, manage transition plans, and champion a culture of