US Sales Onboarding & Ops Specialist (Hybrid)

BD; Vernon Hills (IL); Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Hybrid work model

Training & development resources

Job summary

BD is seeking a results-driven professional to own the U.S. Sales New Hire Orientation program within Sales Operations.

You will lead virtual onboarding sessions, develop curriculum, coordinate stakeholders, and ensure timely, compliant delivery that accelerates new-hire readiness and productivity. You will partner with HR, IT, Compliance, and other functions to enable pre-boarding, Day One readiness, and continuous improvement across onboarding and field-support programs.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant work experience.
• 5+ years of experience in Sales Operations, Commercial Operations, Learning & Development, Training, Customer Support Operations, or related business functions.
• Experience facilitating virtual training sessions and delivering content to diverse audiences.
• Demonstrated ability to manage multiple priorities, coordinate cross-functional stakeholders, and execute operational processes with accuracy and attention to detail.
• Strong communication, organization, problem-solving, and customer service skills.

Responsibilities

• Lead the U.S. Sales New Hire Orientation (NHO) program as primary owner and facilitator.
• Develop, maintain, and enhance NHO curriculum, presentations, job aids, videos, and assessments.
• Coordinate program schedules and stakeholder participation for high-quality onboarding.
• Assess learner understanding and feedback to identify opportunities for improvement.
• Support pre-boarding readiness and Day One requirements with cross-functional partners.
• Administer vendor credentialing activities and ensure compliance with requirements.
• Oversee North America fleet program activities and associated reporting.

Skills

Sales Operations

Training Facilitation

Cross-functional Collaboration

Education

Bachelor's degree or equivalent

Tools

Learning Management System

Job description

BD is seeking a results-driven professional to own the U.S. Sales New Hire Orientation program within Sales Operations.

You will lead virtual onboarding sessions, develop curriculum, coordinate stakeholders, and ensure timely, compliant delivery that accelerates new-hire readiness and productivity. You will partner with HR, IT, Compliance, and other functions to enable pre-boarding, Day One readiness, and continuous improvement across onboarding and field-support programs.