Collision Repair Estimator: Growth & Benefits

Gerber Collision & Glass; Mustang (OK); On-site; USD 49,000 - 70,000; Full time

Benefits offered by this job

Paid PTO

Parental Leave

Medical Insurance

401(k) Retirement Plan with company’s

Disability & Life Insurance

Education Opportunities

Safety Glasses

Job summary

Gerber Collision & Glass in Mustang, OK is seeking an Estimator to deliver an exceptional customer experience by creating precise repair estimates and coordinating vehicle repairs. You will communicate with customers and insurance companies throughout the process to ensure satisfaction and alignment with repair plans.

The role emphasizes accurate damage appraisal, documentation of repairs, and collaboration with the team to meet KPIs while upholding the WOW Operating Way and core values of

Qualifications

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent.
• Basic computer skills and ability to look up information.
• Willing to complete I-CAR training and hold a valid driver’s license.

Responsibilities

• Document every customer interaction with pertinent details and update records.
• Provide accurate, timely information guiding customers through the repair process.
• Ensure compliance with insurance client requirements and DRP procedures.
• Participate in daily production walks with Management and attend safety/health meetings.
• Maintain store KPIs by optimizing role performance and supporting team members.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

I-CAR Training

Job description

Gerber Collision & Glass in Mustang, OK is seeking an Estimator to deliver an exceptional customer experience by creating precise repair estimates and coordinating vehicle repairs. You will communicate with customers and insurance companies throughout the process to ensure satisfaction and alignment with repair plans.

The role emphasizes accurate damage appraisal, documentation of repairs, and collaboration with the team to meet KPIs while upholding the WOW Operating Way and core values of