Collision Repair Estimator - Fast-Paced, Customer-Focused

Crash Champions; Parma (OH); Híbrido; USD 65 000 - 139 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Resumo da oferta

Crash Champions in Parma, OH is seeking an experienced Estimator to educate customers about the repair process, prepare and lock final estimates, and oversee repairs from start to finish. You will collaborate with body techs, review data procedures, and ensure adherence to Crash Champions quality standards while keeping customers informed for a best-in-class experience.

This full-time role in Parma, OH offers comprehensive benefits and a compensation range reflected in posted pay rates, with

Qualificações

• Customer service skills required.
• Organization and multitasking skills; ability to adapt to a fast-paced environment.
• Knowledge of dealing with Insurance partners preferred.
• Ability to operate in fast-paced environments.
• Familiarity with multiple estimating systems: CCC One, Mitchell & Audatex.

Responsabilidades

• Educate customers on repair processes, insurance procedures, customer rights, repair techniques, safety and value.
• Completes initial estimates, writes complete estimates after disassembly and damage evaluation, and locks final estimates.
• Manages each repair throughout the process and ensures Crash Champions quality standards via in-process QC.
• Keeps customers informed and delivers the best possible experience.
• Pulls and reviews data procedures with Body Technicians and completes post-scanning for each vehicle.
• Pre-closes the final repair order, handles disbursement paperwork, addresses exceptions, and ensures carrier requirements are met.

Conhecimentos

Customer Service

Organization & Multitasking

Insurance Knowledge

Fast-paced Environments

Ferramentas

CCC One

Mitchell

Audatex

Descrição da oferta de emprego

Crash Champions in Parma, OH is seeking an experienced Estimator to educate customers about the repair process, prepare and lock final estimates, and oversee repairs from start to finish. You will collaborate with body techs, review data procedures, and ensure adherence to Crash Champions quality standards while keeping customers informed for a best-in-class experience.

This full-time role in Parma, OH offers comprehensive benefits and a compensation range reflected in posted pay rates, with