Collision Estimator - Fast-Paced Auto Body Repair Leader

Crash Champions; Vancouver (WA); On-site; USD 65,000 - 146,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a customer-focused professional to educate customers on repair processes and insurance procedures while managing repairs from intake to final QC. You will prepare estimates, coordinate with body technicians, and ensure all steps meet our quality standards.

The role emphasizes clear communication with customers and efficient handling of paperwork, with familiarity in popular estimating systems and insurance processes preferred.

Qualifications

• Customer-focused role experience preferred
• Ability to manage multiple tasks and timelines
• Knowledge of insurance processes advantageous
• Comfort with fast-paced collision repair environment
• Familiarity with estimating software platforms (CCC One, Mitchell, Audatex)

Responsibilities

• Educate customers on repair processes, insurance steps, and rights
• Prepare initial and final estimates after evaluation and disassembly
• Oversee repair progress to meet Crash Champions quality standards
• Keep customers informed about vehicle status and service experience
• Access data for body technicians and complete post-scanning steps
• Pre-close final repair orders and handle disbursement paperwork and carrier requirements

Skills

Customer Service

Organization

Insurance knowledge

Fast-paced

Estimating software

Tools

CCC One

Mitchell

Audatex

Job description

Crash Champions is seeking a customer-focused professional to educate customers on repair processes and insurance procedures while managing repairs from intake to final QC. You will prepare estimates, coordinate with body technicians, and ensure all steps meet our quality standards.

The role emphasizes clear communication with customers and efficient handling of paperwork, with familiarity in popular estimating systems and insurance processes preferred.