Collision Repair Estimator & Customer Experience Pro

Crash Champions; Spring Branch (TX); Vor Ort; USD 21.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus ("Cash From Crash")

5 Paid Holidays

Zusammenfassung

Crash Champions is seeking candidates for a program-driven role in our fast-growing collision repair network. You will learn to craft accurate repair estimates, educate customers on the repair process and insurance procedures, and support DRP partnerships while upholding KPI targets.

The position emphasizes customer service, professional conduct, and completing CYOU and I-CAR training. Posted pay ranges from USD 15.00 to USD 21.05 per hour with comprehensive benefits including medical, dental,

Qualifikationen

• Arrive every day, on time, ready to learn.
• Commit to 7-9 months for program completion.
• Maintain a professional appearance.
• Be ambitious.
• Observe all areas of the location and ask questions.
• Attend calls.
• Complete training including CYOU and I-CAR.
• Complete tracker once per week through the end of Stage 2.
• Write as many estimates as possible.

Aufgaben

• Optimizing and developing accurate repair estimates.
• Educating customers on the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
• Providing all estimates to succeed in DRP partnerships and KPI goals.
• Finalizing total loss administration.
• Providing personal, trusted service by reviewing the repair process with customers.
• Greeting customers by phone or in-person.
• Educating customers about the collision repair process including insurance claims information and payment procedures.

Kenntnisse

Punctuality

Program commitment

Professional appearance

Ambition

Observation skills

Call participation

I-CAR training

Tracker reporting

Estimation writing

Jobbeschreibung

Crash Champions is seeking candidates for a program-driven role in our fast-growing collision repair network. You will learn to craft accurate repair estimates, educate customers on the repair process and insurance procedures, and support DRP partnerships while upholding KPI targets.

The position emphasizes customer service, professional conduct, and completing CYOU and I-CAR training. Posted pay ranges from USD 15.00 to USD 21.05 per hour with comprehensive benefits including medical, dental,